Archive for June, 2009

The game of cat and mouse

23 Jun, 2009  No Comment

No doubt that most of you have noticed that over the last couple days the majority of the videos have been up and down. The reason? As a video host changes its code, we have to adapt and change with them. Then the code changes again, forcing us to modify our own codes. So, until it stops, access the the videos will be limited. If a video doesn’t work, just try again a bit later. Videos on other hosts should be running just fine and video updates will continue to be posted regularly without interruption.

Update 7/5/2009: We’re still hammering away at a more stable solution and we’ve started testing other video host. With tens of thousands of videos to update, it’s impossible for us to move the videos to another host, so for now we’ll have to settle for videos being spotty available.

The 5min bug strikes again

17 Jun, 2009  No Comment

Look like the problem of having videos shortened to 5 – 10 minutes is once again appeared. Hey, 5 months is a good run. Not all videos are affected, but the majority are. We’re currently looking into it, so stay tuned. Please refrain from flooding our inbox with messages stating the same problem. We’ll let you know when a solution, or a workaround is found.

Update: The problem should be fixed now. Crisis averted. The turnaround time is 4hours (unlike 2 weeks like last time, and we worked everyday on that).

Update 2: Even though the problem was fixed last night, the fix didn’t fully propagate through all the severs until now. All videos should be working like they should.

Now I return you to your regular scheduled programing.