The dissappearing play button
The play button is a big blue icon located where it’s always been, right next to the donate button, you can’t really miss it. However, it seems that more and more people are having problem not seeing the play button in order to access the videos. Unfortunately, we are unable to replicate the problem at our end. We’ve test viewing the page with Windows XP, Vista, Win 7 Beta running various browsers including Firefox v2 and v3, Safari v3 and of course Internet Explorer. All seem to be working for us. If you’re experiencing this problem, please include the Operating System (Windows, Mac, Linux ..etc), browser type and version (ex: Internet E xplorer v7) when you’re reporting the problem to us.
The following are the suggested steps for fixing the problems, let us know if they still not working for you.
- Clear your browser’s cache. Please use Google for the necessary steps for your specific browser.
- If it’s still not working, try resetting your modem/router/gateway that you’re using to connect to the internet.
- If you’re still having problem, try to find someone who is technically knowledgeable to help you out. We can give you more technical details to help you diagnostic the problem, but unless you understand them, they would useless to you.
If anyone successfully fix the problem using the above steps, or your own procedures, please let us know so we can publish them here for others to use. Depends on the solutions, we might modify our codes to further alleviate the problem for future visitors.
Update 1: If you’re currently using IE v6, try upgrading to the latest version v8. That should fix the problem.
Update 2: We’ve tested the latest browsers – Internet Explorer 8, Firefox 3.5, Safari 4 – and they seem to be working just fine.
April 7th, 2009 at 12:02 am
These are the steps that I did:
1. Reinstall the latest firefox.
2. Install Adobe Flash Player 10.
Note: Make sure to close fire fox and excute the
installation of Adobe Flash Player 10.
Good luck.
April 8th, 2009 at 11:36 am
It works with Opera too, and quite fast by the way.